Swedish Medical Center Director Best Practice and Clinical Informatics in Seattle, Washington


Swedish Shared Servicesis looking for a Director Best Practice and Clinical Informatics (1.0 FTE, Days) to work in Clinical Value Performance Improvement at Swedish in Seattle, WA.

The Director Best Practice and Clinical Informatics is accountable for the overall planning, development, maintenance, and support of the clinical applications for Swedish Medical Center, Swedish Medical Group and Swedish business partners. This position shares responsibility for the success of the integrated Epic application portfolio and Digital Innovation in collaboration with Information Services (IS) and Swedish leaders that span the organization. In conjuction with other Swedish leaders, this position also develops and enforces departmental quality measures, policies, processes and procedures.

In this position you will:

  • Direct a team of Ambulatory Informatics Managers, Supervisors and Analysts to ensure the optimum design and use of clinical software and workflows for patient safety, patient experience, resource efficiency, and revenue capture.

  • Optimize the recruitment and retention of superior managers, supervisors and analysts using excellent interpersonal and leadership skills. Mentor direct-reports and reports-once-removed that results in high job satisfaction, high productivity and appropriate career development.

  • Lead enterprise-level performance improvement projects utilizing a strong understanding of the software, the operational workflows and governing policies and regulations.

  • Be responsible for the analysis, design, optimization, and adherence to change control policies and procedures for initiatives impacting ambulatory users across the enterprise, including affiliate users of the Swedish ambulatory system.

  • Act as a liaison to Providence System resources and implementation of clinical applications in the Swedish region.


Required qualificationsfor this position include:

  • Bachelor's degree from an accredited four-year college or university

  • Completion of project management course work or equivalent healthcare IS / clinical project implementation experience

  • Minimum of seven (7) years experience in Ambulatory healthcare management with significant experience in the integration of technology and workflows

  • Recent experience in a manager role with adherence to accepted HR processes

  • Training and experience on Ambulatory Epic

  • Competency in Microsoft Excel, Word, PowerPoint, Outlook, and Visio

Preferred qualificationsfor this position include:

  • Master's degree in Business or Health Administration

  • RN certification

About Swedish SharedServices.

Swedish is the largest, most comprehensive, nonprofit health provider in the

Greater Seattle area. Our expanding network of facilities currently includes

three hospital locations in Seattle, a hospital in Edmonds and the new Swedish

Issaquah campus. It also consists of Swedish Medical Group’s network of primary

care clinics, and affiliations with suburban hospitals and specialty clinics

throughout Greater Seattle.

Each campus has a local operations leadership team, supported by centrally

located and led corporate services, such as Human Resources, Financial and

Information Services.

We offer a full comprehensive range of benefits — see our website for details


Our Mission

Our nonprofit Mission is to improve the health and wellbeing of each person we serve. Our Vision is to demonstrate the highest-quality, best-value healthcare to all we serve.

About Us

Swedish is the largest nonprofit health care provider in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 118 primary care and specialty locations throughout the Puget Sound. Swedish employs more than 13,300 employees and 3,100 physicians and allied health professionals. Whether through physician clinics, education, research and innovation or other outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Director / Executive

Location: Washington-Seattle

Work Locations: Bank Of America Bldg (WA239) 800 Fifth Ave Seattle, 98104

Req ID: 191824